Archive for the ‘Virtual Assistant Skills’ Category

Honing Your Virtual Assistant Skills: What Does it Take?

Thursday, May 15th, 2008

There are a number of skills that you’re going to bring with you when you decide to become a virtual assistant. However, just because you have a wide variety of virtual assistant skills doesn’t mean that there isn’t more that you are able to learn or that there are not ways of honing those skills so that you have even more to offer your current clients (as well as those who are looking for just that little bit more than what you currently offer).

So let’s say that one of the skills that you have as a virtual assistant involves editing photos. Maybe you’re great at cropping, removing digital camera noise and even at nudging things just a little bit so that you’re able to level out the horizon. But, if your graphic design skills could use a little work – if you’re great with taking the first steps with the photos but feel a little bit lost when the time comes to use them – then maybe it wouldn’t be a bad idea to look into training, to talk over your options and to pick up some pointers that will help with marketing your business and the businesses of your clients.

Similarly, if you’ve got great skills when it comes to marketing products but you’re still struggling with marketing the services that you provide to your clients, it’s possible to find simple training that will help you to pull it all together. You’ll be able to learn more about marketing yourself as a service professional with a training course – and you’ll be able to build upon the skills that you have.

Honing your virtual assistant skills is, ultimately, about being willing to look at your strengths and weaknesses and looking at what improvements you can make; it’s as simple as that.

Virtual Assistant Skills: What You Bring to Your VA Business

Wednesday, April 30th, 2008

When you decide that you’re going to open a business and start working as a virtual assistant, it’s a good idea to know what you have to offer. The skills that you bring to your virtual asssistant business – along with an understanding of what types of business training will benefit you – can help you to market your business well and to start reaching the goals that you’ve set for yourself.

It’s the skills that you have – along with the skills that you’re willing to develop and improve upon – that you bring to your business. Your skills, combined with your experience, will be the thing that sets your business apart from others.

As an example, let’s say that the primary function of your virtual assistant business is providing administrative services, but let’s allow suppose that you have a great deal of experience writing for the web. The skill that you have with writing is going to benefit you as a virtual assistant in a number of different ways. You’ll be able to better market your business, and your clients will be able to take advantage of your skills as well.

In almost every case, you’ll find that no two people have the same skill set. Ultimately, this is a remarkably good thing. Because virtual assistants have a wide variety of skills, it makes it so that we can all work well and offer complimentary services.

Virtual Assistant Skills: Identifying Your Strengths

Monday, April 7th, 2008

When you’re ready to break into business for yourself and become a virtual assistant, it’s a really good idea to take the time to identify your strengths. When you know what you do particularly well, you’ll find that it’s easier to identify your virtual assistant skills and how those skills will help you to set yourself apart.

What can you do to identify your strengths and name your virtual assistant skills? Here are a few suggestions:

  1. Identify those tasks that you have always been good at. The things that come naturally to you should be a part of the foundation of your business.
  2. Take the time to look at your experience. While running a virtual assistant business won’t be like showing up in an office each day, look at those things that you have always done well; look at the ways those virtues can also be taken advantage of within your business.
  3. Take a look at your personality. Some people are naturally enthusiastic about everything, others aren’t. Your personality can help you to hone your virtual assistant skills and help you to move your business forward.

Not everyone is comfortable really looking at themselves and their strengths objectively, but you’ll find that it’s an essential part of getting your VA business up and running. It will also help you to develop a sense of where you might be able to use a little bit of help along the way.

Virtual Assistant Skills: Why You Need to Know How to Network

Wednesday, March 12th, 2008

When you are still in the early stages of running a virtual assistant business, you are likely to find that there are a number of skills that you need to brush up on. While that is not by any stretch of the imagination to imply that you’ll need to re-learn speed typing, it’s to suggest that if you haven’t been writing in a blog for a while you may want to start or that, if you haven’t been networking, you need to get out there.

Networking is an essential skill for virtual assistants. Why is networking so important?

Networking is an important skill because when you network with other virtual assistants – those who have been in business for a while and have figured out the “ropes” – you will be able to learn more about a wide variety of business possibilities. You’ll be able to get info about what it’s going to take to improve communication with a difficult client, to work out getting paid for a project or even about which software is ideal for creating backups of your computer.

Similarly, networking is an essential virtual assistant skill because networking will help you to get more work. Whether you’re networking with other virtual assistants who have a different skill set and might be able to use your services or you’re networking with other small business owners in your area who could use a hand with getting things done making those connections is essential for growing your business.

What Skills Should a Virtual Assistant Have?

Thursday, February 28th, 2008

There are a number of skills that virtual assistants have well before starting out with running a business and bringing on clients, tackling marketing and getting the job done. However, regardless of what skills you have as a VA, there are always some improvements that you can make and some ways in which you’ll find that you’ve got something special to offer.

For example, let’s say that one of the things that people always say to you is that you’re great at picking out the perfect gift; this too is a skill that can help in your business. Think about it, most of the clients that you’ll be working with will, from time to time, need customer appreciations gifts that they’ll need to buy; why not make that a skill that you put to work in your VA business?

Having skills that are associated with doing administrative work and marketing is great – it can be extremely valuable, and the point of this post is not to suggest otherwise. The goal also was not to point out which skills virtual assistants need to have. Instead, it was simply to point out that virtual assistants need to be able to identify their skills because even those things that may not immediately seem relevant can help you to get ahead in business.

Some Virtual Assistant Skills Cannot Be Learned

Monday, February 4th, 2008

Some virtual assistant skills can be developed with business training; unfortunately, there are some skills that, well, simply cannot be learned.

For example, most virtual assistants can learn to use Photoshop, but not everyone has the creative eye to really design great logos or take fantastic photos.

Many businesses are looking for creative services from their virtual assistants:

(Source) Before you hire a virtual assistant, you will want to make sure that they understand if you have any creative needs. This can range from anything to putting together a flyer that is visual to placing a logo or graphic design that you may need for a special event. There are several virtual assistants who will focus on the visual side of businesses, giving you the ability to use an artistic eye for your business.

If you have these skills, that’s great. If you’re committed to developing them, it’s not to say that there isn’t hope. However, if you don’t have an interest in developing a creative eye or you know that you want to focus on the elements of your business that you do have a knack for, it’s okay: being an active member of a virtual assistant network can make sure that you can find the right person to help you out when the situation arises.

This is why virtual assistants should come together: we all have the things that we’re great at and things that we could do a bit better. One of the reasons why business owners work with virtual assistants – one of the reasons why we become VAs – is because they know that someone could do a better job at a particular task.

Focus on the skills that you have – they are the foundation of your VA business. Get business training and learn a bit more about things that interest you that can benefit your business and get to know other VAs with different skills who can help you to get ahead and reach your goals.

Virtual Assistant Skills Include Knowing When to Ask for Help

Saturday, January 12th, 2008

There’s a common perception among those do-it-yourselfer types – the same types who go into business as an independent virtual assistant – that asking for help is somehow a flaw. If you’ve been thinking about becoming a virtual assistant, it’s essential that you set aside the notion that asking for help somehow is a sign of weakness: getting and providing support are two key skills that virtual assistants much have.

As a virtual assistant, after all, the primary thing that you’re going to be doing is assisting others with their businesses – your clients are going to be people who have asked for help.

Also, though, as a virtual assistant, there are going to be skills that you have developed well and there are going to be some areas where you know that you stand a but of room for improvement. When you are a part of a VA network, you’ll know that there are always people who you can reach out to when you need a hand.

Whether you need advice for providing a “difficult client” with better customer service, or you have a question about whether or not a different software program that you’ve heard about might be more efficient, the answers are only as far away as your network.

What Skills Do Virtual Assistants Have?

Friday, January 4th, 2008

A lot of the time, this blog is focused on those folks who are looking to become a virtual assistant, however, in the interest of providing virtual assistant information to those of you who are looking to hire a virtual assistant as well, let’s take a look at what skills many VAs have – something that can benefit both groups.

For those who are curious about hiring a virtual assistant, it’s good to know that – more or less – any tasks that a traditional administrative assistant can do a virtual assistant has the skills for: making travel plans, organizing a calendar, sending correspondence, answering calls, proofreading documents – you name it.

For those who want to become VAs, it’s good to know what skills prospective clients are looking for – particularly if you’re making the choice to specialize in one are or another. If a client is looking for a virtual assistant or virtual professional who can help with web design, you’ll want to be familiar with HTML and design programs like Dreamweaver. If you have blogging skills – skills for professional blogging, not just a personal blog – you’ll want to market them (and show them off on your own website).

The relationship between a virtual assistant and a client is going to be centered around the skills and services that the VA brings to the table and of course communication. VAs should make sure that they make their skills clear for their clients, and businesses that hire virtual assistants need to be clear about what they expect.

Virtual Assistant Skills Can Be Put to Work in Many Different Ways

Thursday, December 27th, 2007

What skills do most virtual assistants have?

For some, the skills that they have and continue to develop are centered around organization: they are great at researching, organizing the information that they find, creating lists of what still needs to be done and more. For others, the skills that they have are most beneficial when it comes to data processing, database creation and maintenance and other publishing tasks. Still others focus on marketing.

Still, regardless of which skills VAs have many find that there are different ways of using them.

Let’s say for example that you’re passion is communicating: you can put your skills to work by designing and keeping the content fresh in a client’s website, you can help clients to better communicate on paper by designing newsletters or even help others if getting their point across is something that challenges them.

If your best skills are in line with research, you’ll also find that there are a number of different directions to steer your VA business into. For example, an author may need help looking for relevant details for a book. A business client may want to know more about what his or her competitors are doing.

In other words, having the skills is one thing; knowing how you want to use them will enable you to get more joy out of being in business for yourself.

Customer Service Is an Extremely Valuable VA Skill

Friday, December 21st, 2007

This morning I was reading an article about the companies out there who choose to use automated assistants on their websites – though because the “assistants” are really computer scripts, that might not be the best word to use – and the problems that some of them came across. The most notable point to the article was that, when testing the software and asking an unrelated, unexpected question, the program would start frustrating the customers who would eventually leave the site.

When you’re working as a virtual assistant, you’ll find that customer service is among the most valuable skills that you can have.

On one hand, customer service is something that you’ll need to be good at just for working with your own clients. If they have a question relating to your work – or if there’s a disagreement (which, unfortunately, may happen from time to time) – you’ll need to be able to answer, or at least to find an answer for them. You may have to calm a client down when something has come up for them and they need to have a solution right away.

Then on the other hand, chances are good that you’ll be providing customer service to your clients’ customers as well. Some of it will take place over email, some on the phone; but the article raises a good point – you need to be able to provide the customer service that’s being sought, because that’s what is going to keep businesses (your clients’ and your own) growing and successful.