Running a VA Business: What Needs to Be Clear When You’re Working with Clients?
Monday, February 18th, 2008When you are running a VA business, one of the things that is particularly important is the clarity of your agreement. In other words, it’s essential that, as a part of working with a client, you have some sort of contract set out at the beginning (and that both you and the client can agree to it).
Within the contract that you have for your VA business, you’ll want to be sure that you are clear about your responsibilities to your client. Think about things like when you’ll be available, what work you will be doing and what your commitments are.
Likewise, you’ll want to be sure that you’re including details about what you expect from your clients. Running a VA business isn’t just about getting the job done for your clients; it’s about forging business relationships.
Beyond communication of expectations, it’s essential that you and your client will be able to know when payment is due and what the fee schedule is going to be. When all of this is laid out up front, you’re less likely to get caught up in the chaos and frustration of working with a client who hasn’t paid.
Basically, when you’re running a VA business, it’s important to be clear about expectations and finances – both can have a negative impact on the relationship if they aren’t worked out from the get go.
